SUPPORT
Returns & Refunds
We want you to be completely satisfied with your VOREZA purchase.
30-Day Return Window
You may request a return within 30 days of receiving your order.
Eligible Returns
- Item arrived damaged or defective
- Wrong item received
- Item significantly different from the product description
Non-Returnable Items
- Used or heavily worn products
- Items damaged due to misuse
- Products returned without prior contact with our support team
How to Request a Return
- Contact us through the Contact Page.
- Include your order number and a brief explanation.
- Attach photos if the item is damaged or incorrect.
Refund Processing
Approved refunds are issued to the original payment method within 5–10 business days after the returned item has been received and inspected.